Summary: Assists in operations reporting, data collection and metrics for the Customer Service Center. Acts as back-up to primary EDI/B2B program manager.
Essential Duties and Responsibilities include the following, other duties may be assigned:
Collects data and assist in the preparation of executive level reports on performance trends, staffing requirements, customer satisfaction data, order fulfillment and other reporting necessary to support order fulfillment operations.
Provides the ...
F2OnSite is the fastest growing Onsite Technical Services company in the United States! We are looking for only the Best and Brightest technical talent to work in the field for our customers!
Our company has hundreds of employees in more than 40 states across the US. Our focus is Hardware…computers, servers, printers and LCD’s.
We provide Break/Fix services, we migrate data, we install computers, we move printers, we install servers, we do whatever it takes to get our customers up and running ...
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may
Answer incoming phone calls. provide
accurate and appropriate information to
Exhibit professional and positive
behavior towards co-workers.
Experience working with fax machines,
computer software, and telephone
Basic communication skills
1 or more years of customer service or
other telephone experience strongly
preferred BUT NOT REQUIRED ...
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