Job Summary: This position is responsible for workforce management as well as technology support for all applications internal to the Customer Service operation. Creates call volume forecasts and develops workforce solutions to meet forecasts and service levels. Works collaboratively with front line supervisors to manage the day to day operations to ensure the department meets key performance targets. Provides day to day support to ensure all technology applications are working as well as makes ...
Job Summary: Manages the day to day operations of Customer Service Order Management Operations for all retail customers. Responsible for identifying opportunities for improvements, establishing policies / process and implementing approved changes to the process. Responsible for providing detailed reporting and analysis that monitors the day to day operations as well as provides influential data to company’s key stakeholders and decision makers.
Essential Duties, Responsibilities, and Key Results ...
Needed: Certified and Qualified Translators
AXM Logistics offers several translation and transportation services to the injured workers on Workers Comp. We are currently seeking translators and interpreters of all languages to join our nationwide team.
To apply please go to www.axmlogistics.com/register.asp
You may also apply with our sister company, World Services, at www.worldservicesusa.com/Apply.asp
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